Shipping Information: US Customers
Due to recent US import tariff changes, there are updated rules for orders shipped from the UK to the USA. Please read before ordering.
📦 Orders £50 and Over (excluding postage)
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If your order totals £50 or more (before postage), you will need to pay customs duties before your order is delivered.
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All such orders will be shipped via Evri using a tracked + insured service.
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Once your order has been shipped, Evri will email you a secure link to pay your customs fees upfront. These only apply to the order subtotal, not postage charges.
For example: if your order value is £60 and postage is £20, the fees only apply to the £60 order value, not the £20 postage. Fees are usually around 10% + a small Evri handling fee.
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This ensures there are no surprise charges on delivery and that your package moves smoothly through customs.
Important to note:
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You will have 5 days from receiving the email to make your customs and duties payment.
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If payment is not made within this time, your order will be returned to us.
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As postage is pre-paid, it is non-refundable if you do not complete your customs payment.
Shipping Costs
I completely understand this change may be inconvenient. To help offset the new tariffs, I have reduced the cost of USA shipping from £25 to £20.
Orders under £50 will be shipped via Royal Mail as usual.
Thank you so much as always for your support and please Contact Us with any questions!